We Have an Entire Division Dedicated to Our Freeze Dryer Repair Services
Lyophilizers are expensive. Our product experts will help extend their life while alleviating surprise outages.
Full Spectrum Group’s Thermal division has expert engineers dedicated to repairing and maintaining your lyophilizers. If you’ve lost hours to troubleshooting performance drops and issues like collapse, meltback, or puffing—we can help. There are plenty of mechanical issues that can arise with these complex instruments, and frequent usage requires a heavy preventative maintenance plan. Having someone available to help troubleshoot and administer freeze dryer repairs is a smart move. For on-demand service and ongoing service contracts, Full Spectrum Group is a great fit for labs of all sizes.
Lyophilizer maintenance is the key to maintaining performance and extending the instrument’s life.
Many of our engineers used to be lab managers, chemists, and OEM engineers—they refined our freeze dryer service offerings and product knowledge for years. If you are looking for an on-demand PM visit, we can accommodate you. Perhaps you need a more complete service contract that includes parts, repairs, regular qualification, and PM visits. We are happy to assemble a custom service contract for you. Our job is to work with your lab’s unique budget and overall service requirements. Don’t wait until problems arise! Most issues can be traced back to the vacuum pump, compressors, fluid pumps, heaters, and seals. If these items fail, they can cause other costly issues, such as broken vials, collapse, meltback, and puffing—problems that all lab managers and lab techs should avoid.
We offer on-demand freeze dryer repair services, along with custom service contracts.
Our service contracts are a great fit for lab managers who are looking to control their lyophilizer repair costs. Our team will help alleviate expensive downtime and optimize instrument performance while extending the lifetime of your expensive equipment investment. Our service contracts can include the cost of parts and repairs, or they can be PM-only. We like to build solutions that meet the lab’s budgetary requirements while offering as much value as possible.
Sometimes when a new control system or vacuum pump is needed, the cost of those parts can be an unpleasant surprise.
This is why our experts review your current instrument’s age and ask questions about what type of maintenance has been done to it over the years. From there, we craft a custom service plan for that instrument, including common repairs we see often. Service contracts sometimes aren’t a match for the lab’s budget. This is where our on-demand services come into play. If your lyophilizer is acting up, you can always submit a service request with FSG.
When the OEM retires support for your lyophilizer, it’s not the end. Full Spectrum Group offers PM-only contracts (we can customize the contract to your lab’s needs and budget).
Purchasing a new lyophilizer every time the OEM ends support can get expensive, especially when someone else can take over preventative maintenance for a very comparable price. Extend the warranty and the life of your lyophilizers with a custom PM plan from Full Spectrum Group’s Thermal division. Our preventative maintenance services include switching out gaskets, changing the vacuum pump oil, cleaning the compressor, calibrations, and regular performance qualification.
To top everything off, we also offer refurbishments and upgrades.
Our depot facilities stock everything from vacuum pumps to control boards—we are more than happy to look at your instrument and see if it is eligible for refurbishments or software upgrades. We can upgrade the control system, replace vacuum lines, vacuum sensors, and handle many other important tasks. We have facilities strategically located across the country in case you’d rather send us your lyophilizer, but we also offer world-class support on-site at your lab.
Save hours of endless troubleshooting so you can focus on the quality of the science.
A lab’s biggest concern is the quality and accuracy of the scientific output. Pharmaceutical and biomedical laboratories must adhere to strict regulations in order to stay compliant, and FSG knows how to help. Our company’s certifications allow us to offer IQ/OQ/PQ services, along with NIST-traceable calibrations, expert repairs, PM, refurbishments, and more. Contact us today for a free contract review and a customized quote! We’d love to bring our expertise into your lab.
Download our service catalog today.
Full Spectrum Group offers a myriad of services for labs in many different industries. Download this brochure to learn more about our company and our service offerings.